FAQ
Creation + Delivery Time
Slow Fashion - . The made-to-order Rhodonite and Moon Cycle Malas can take up to 1 month to complete and ship, depending on where I am in my Menstrual Cycle. Most Limited Edition Malas are pre-made and ready to ship immediately. Each mala is cleansed and infused with any notes you include at checkout. Custom Orders can take up to 1 month or longer; if you need your mala sooner, contact me.
For my personal health and the sustainability of the planet, I only order materials when needed to conserve resources. Making your mala to order also ensures that it is 100% yours, infused with your intention and love.
Luteal (Fall) and Menstrual (Winter) orders - Honoring the energy of Fall and Winter being Luteal and Menstrual seasons, I move slowly this time of year. All made-to-order malas will be created when it feels right or after the first New Moon in January when I re-emerge. Contact me -or- shop the pre-made Limited Edition Malas if you need your mala sooner. Read more about honoring your inner and outer rhythms on the My Moon Malas Women's Health Blog or my Menstrual Disclaimer below.
Slow Fashion - . The made-to-order Rhodonite and Moon Cycle Malas can take up to 1 month to complete and ship, depending on where I am in my Menstrual Cycle. Most Limited Edition Malas are pre-made and ready to ship immediately. Each mala is cleansed and infused with any notes you include at checkout. Custom Orders can take up to 1 month or longer; if you need your mala sooner, contact me.
For my personal health and the sustainability of the planet, I only order materials when needed to conserve resources. Making your mala to order also ensures that it is 100% yours, infused with your intention and love.
Luteal (Fall) and Menstrual (Winter) orders - Honoring the energy of Fall and Winter being Luteal and Menstrual seasons, I move slowly this time of year. All made-to-order malas will be created when it feels right or after the first New Moon in January when I re-emerge. Contact me -or- shop the pre-made Limited Edition Malas if you need your mala sooner. Read more about honoring your inner and outer rhythms on the My Moon Malas Women's Health Blog or my Menstrual Disclaimer below.
Shipping
US Domestic Shipping - FREE USPS Priority Box with tracking and $50 insurance. If you would like to increase the amount of insurance, contact me.
International Shipping - Reach out with special requests, I am happy to accommodate.
Returns
Mala Beads - All malas are made to order and are not eligible for return. If you experience any defects within the first day, return your mala to be repaired (excluding the delicate Selenite Mala). If you need help choosing the perfect mala, contact me to chat.
Custom Designs and Courses - Custom mala deposits and courses are nonrefundable as the journey begins immediately.
Sizing
The standard 8mm Mala Necklaces is approximately 44" total, 22" from the beads on the back of your neck, straight down to the bottom of the tassel. The 6mm Mini Mala Necklace is approximately 36" total and 18" straight down. When you receive your mala, it may be a bit shorter until the new knots loosen with use.
Customization
To honor your unique vision and intuition, The Rhodonite + Moon Cycle Malas are customizable. If something there catches your eye, you can change the cord color, guru bead and tassel color to make them your own.
An initial, non-refundable deposit of $50 will be applied toward your final sale price.
Change the Guru Bead $10 - $20
Change the Cord Color $10 - $20
Change the Tassel Color $10 - $20
The balance of your payment is due immediately upon final design decision, before production, or your deposit will be forfeited.
Change the Guru Bead $10 - $20
Change the Cord Color $10 - $20
Change the Tassel Color $10 - $20
The balance of your payment is due immediately upon final design decision, before production, or your deposit will be forfeited.
Stone Variace and Screen Display
Each mala - made out of Mother Earth Magic - is unique and one of a kind as these gemstones are natural and will vary in design and finish. Your mala may not look identical to that in the picture. If you are concerned and would like to approve your mala before it is knotted, please feel free to reach out. I am a perfectionist and this is sacred, I understand.
Care + Repairs
Malas are a daily meditation tool made of gemstones delicately hand-tied on soft cord and can break down over time. Wear your mala gently to avoid snagging or wearing down of the knots. Store your mala lying flat, not hanging, out of the sun to avoid stretching the cord and discoloring the stones. Read about safe ways to Cleanse + Charge Your Mala on the blog.
If you're anything like me, you're going to love your mala to death. I wrap mine around my wrist (not recommended), I take mine in the hot springs and ocean (not recommended) and I fidget with the guru bead (again, not recommended). If you tend to wear your mala down faster than average, I'm here to repair it for you. I want you to live with and love your mala exactly as you would!
Some believe that when your mala breaks, you have released the karma that these gemstones were guiding you through. Maybe, maybe not, VERY interesting things have been known to happen!
Repair your mala or update it's design, read more on the blog here.
When and if the time comes, Contact me to discuss your redesign or repair ( repairs starting at $35).
Store Hours
The online shop is always open for checkout. Here's when I'll be making mala magic and checking messages:
#MOONDAY closed for self-care
Tuesday - Friday
12 pm - 6 pm MTN
I take a few days off each month in the Deep Luteal and Menstrual Phases of my Menstrual Cycle. Read more about that on the My My Moon Malas Women's Health Blog and in the Menstrual Disclaimer below.
I honor my Menstrual Cycle, here's how it affects you:
My creative process honors the Wild Power of the Menstrual Cycle. I hold meetings and chats when I am in my Follicular and Ovulation Phases. In my Luteal and Menstrual Phases, I follow the natural call to separate and go within. Luteal and Menstrual are great times to re-examine, send layout photos and hand knot but not the most energetic times to plan and gush and geek out. I will take a few days before and first day or two of my bleed off. I will notify you (you may not even notice) and most certainly work around your deadlines if I am aware of them from the start.
Winter may be the busiest time of year for shopping but it is the season of Menstrual energy and I choose to do less during this time. Shop the pre-made Limited Edition Malas and reach out if you need something made-to-order or wait until I re-emerge after the first New Moon in January (my Intentional New Year).
Read the My Moon Malas Women's Health Blog for more information on Menstrual Cycle Awareness and women's health.
"Part of my mission is to break the social taboo around menstruation for men, women and children. The menstrual cycle is one of the most natural things. Every woman bleeds. It is what makes life possible, and yet it is shrouded in secrecy and unnecessary shame. Menstruation is not dirty, gross, nor anything to be ashamed of. When harnessed correctly, it is a women’s greatest source of power.
My mission is to empower women to feel fully confident in how to master their own menstrual cycle. To teach them how to work with it as ally. To know how to communicate their needs to loved ones and co-workers. To understand that they are dynamic beings and that they are okay just as they are.
I want women to feel sexy, empowered, alive and at home in their own body. To learn how to harness the unharnessed power of their menstrual cycle so that they may live a vibrant and healthy life, and to be completely in tune with their own internal guidance system." - The incredible, Cree Cox
Website Disclaimer
By viewing this website or anything made available on or through this website, including but not limited to products, programs, services, opt-in gifts, videos, blog posts, e-newsletters, consultations, e-mails, social media and/or other communication (collectively referred to as “Website”), you are agreeing to accept all parts of this Disclaimer. Thus, if you do not agree to the Disclaimer below, STOP now, and do not access or use this Website.
For Educational and Informational Purposes Only.
The information provided in or through this Website is for educational and informational purposes only and solely as a self-help tool for your own use.
Not Medical, Mental Health, or Religious Advice.
I am not, nor am I holding myself out to be a doctor/physician, nurse, physician’s assistant, advance practice nurse, or any other medical professional (“Medical Provider”), psychiatrist, psychologist, therapist, counselor, or social worker (“Mental Health Provider”), registered dietician or licensed nutritionist, or member of the clergy. As a Wellness Consultant I am not providing health care, medical or nutritional therapy services, or attempting to diagnose, treat, prevent or cure any physical, mental or emotional issue, disease or condition. The information provided in or through my Website pertaining to your health or wellness, exercise, relationships, business/career choices, finances, or any other aspect of your life is not intended to be a substitute for the professional medical advice, diagnosis or treatment provided by your own Medical Provider or Mental Health Provider. You agree and acknowledge that I am not providing medical advice, mental health advice, or religious advice in any way. Always seek the advice of your own Medical Provider and/or Mental Health Provider regarding any questions or concerns you have about your specific health or any medications, herbs or supplements you are currently taking and before implementing any recommendations or suggestions from our Website. Do not disregard medical advice or delay seeking medical advice because of information you have read on this Website. Do not start or stop taking any medications without speaking to your own Medical Provider or Mental Health Provider. If you have or suspect that you have a medical or mental health problem, contact your own Medical Provider or Mental Health Provider promptly. The information contained on this Website has not been evaluated by the Food and Drug Administration.
Not Legal or Financial Advice.
I am not an attorney, accountant or financial advisor, nor am I holding myself out to be. The information contained in this Website is not intended to be a substitute for legal or financial advice that can be provided by your own attorney, accountant, and/or financial advisor. Although care has been taken in preparing the information provided to you, I cannot be held responsible for any errors or omissions, and I accept no liability whatsoever for any loss or damage you may incur. Always seek financial and/or legal counsel relating to your specific circumstances as needed for any and all questions and concerns you now have, or may have in the future. You agree that the information on our Website is not legal or financial advice.
Personal Responsibility.
You aim to accurately represent the information provided to us on or through our Website. You acknowledge that you are participating voluntarily in using our Website and that you are solely and personally responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this Website, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from my Website to your life, family or business.
No Guarantees.
My role is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this Website.
Assumption of Risk.
As with all situations, there are sometimes unknown individual risks and circumstances that can arise during use of my Website that cannot be foreseen that can influence or reduce results. You understand that any mention of any suggestion or recommendation on or through my Website is to be taken at your own risk, with no liability on my part, recognizing that there is a rare chance that illness, injury or even death could result, and you agree to assume all risks.
Limitation of Liability.
By using this Website, you agree to absolve me of any liability or loss that you or any other person may incur from use of the information, products or materials that you request or receive through or on my Website. You agree that I will not be liable to you, or to any other individual, company or entity, for any type of damages, including direct, indirect, special, incidental, equitable or consequential loss or damages, for use of or reliance on my Website. You agree that I do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease or condition or issue, or any other type of loss or damage due to any act or default by me or anyone acting as our agent, consultant, affiliate, joint venture partner, employee, shareholder, director, staff, team member, or anyone otherwise affiliated with my business or me, who is engaged in delivering content on or through this Website.
Indemnification and Release of Claims.
You hereby fully and completely hold harmless, indemnify and release me and any of my agents, consultants, affiliates, joint venture partners, employees, shareholders, directors, staff, team members, or anyone otherwise affiliated with my business or me from any and all causes of action, allegations, suits, claims, damages, or demands whatsoever, in law or equity, that may arise in the past, present or future that is in any way related to my Website.
No Warranties.
I MAKE NO WARRANTIES RELATED TO THE PERFORMANCE OR OPERATION OF MY WEBSITE. I MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, PRODUCTS OR SERVICES INCLUDED ON OR THROUGH THE WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, I DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Errors and Omissions.
Although every effort is made to ensure the accuracy of information shared on or through this Website, the information may inadvertently contain inaccuracies or typographical errors. You agree that I am not responsible for the views, opinions, or accuracy of facts referenced on or through my Website, or of those of any other individual or company affiliated with my business or me in any way. Because scientific, technology and business practices are constantly evolving, you agree that I am not responsible for the accuracy of my Website, or for any errors or omissions that may occur.
No Endorsement.
References or links in my Website to the information, opinions, advice, programs, products or services of any other individual, business or entity does not constitute my formal endorsement. I am merely sharing information for your own self-help only. I am not responsible for the website content, blogs, e-mails, videos, social media, programs, products and/or services of any other person, business or entity that may be linked or referenced in my Website. Conversely, should my Website link appear in any other individual’s, business’s or entity’s website, program, product or services, it does not constitute my formal endorsement of them, their business or their website either.
Affiliates.
From time to time, I may promote, affiliate with, or partner with other individuals or businesses whose programs, products and services align with mine. In the spirit of transparency, I want you to be aware that there may be instances when I promote, market, share or sell programs, products or services for other partners and in exchange I may receive financial compensation or other rewards. Please note that I am highly selective and I only promote the partners whose programs, products and/or services I respect. At the same time, you agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. You are still required to use your own judgment to determine that any such program, product or service is appropriate for you. You are assuming all risks, and you agree that I am not liable in any way for any program, product or service that I may promote, market, share or sell on or through my Website.
Contact Me.
By using my Website you are agreeing to all parts of the above Disclaimer. If you have any questions about this Disclaimer, please contact me at Hello@MyMoonMalas.com.